This Privacy Policy explains how BDKSUPPLY (“we”, “us”, “our”) collects, uses and protects any information that you give us when you use this website.

We are committed to respecting and protecting your privacy. If we ask you to provide certain information by which you can be identified when using this website, you can be assured it will only be used in accordance with this Privacy Policy.

We may update this Policy from time to time by posting a new version on this page. You should check this page periodically to ensure that you are happy with any changes.

Information We May Collect

We may collect the following types of information:

• Name
  
• Contact details (including email address and phone number)
  
• Billing and delivery address
  
• Demographic information such as postcode, preferences and interests
  
• Details of products you enquire about or purchase from us
  
• Information you provide through forms, quotes, surveys, promotions or special offers
  
• Any other information relevant to customer service, support, or marketing activities
  

How We Use the Information

We collect this information to understand your needs and provide you with a better service, including (but not limited to) the following purposes:

• Internal record keeping and administration
  
• Processing and fulfilling your orders and enquiries
  
• Improving our products, services and website
  
• Sending you emails or messages about new products, special offers or other information we believe may be of interest to you (where you have not opted out of such communications)
  
• Contacting you for market research purposes from time to time (by email, phone or other contact details you have provided)
  
• Customising the website and our communications according to your interests and preferences
  

You may opt out of marketing communications at any time by using the unsubscribe option in our emails or by contacting us directly.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access, modification or disclosure, we have put in place reasonable physical, electronic and managerial procedures to safeguard the information we collect online.

However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Cookies

A cookie is a small file that is placed on your computer’s hard drive (or device) with your permission. Cookies help analyse web traffic and allow web applications to respond to you as an individual by remembering your preferences.

We may use cookies to:

• Analyse website traffic and usage patterns
  
• Improve our website and user experience
  
• Remember your preferences and settings
  

We use this information for statistical analysis only. Cookies do not give us access to your computer or any information about you other than the data you choose to share with us.

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. Once you use these links to leave our site, you should note that we do not have any control over those external websites.

We cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and review the privacy policy applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for any options that allow you to indicate how your information may be used (for example, to opt out of direct marketing).
  
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.
  

We will not sell, distribute or lease your personal information to third parties unless:

• We have your permission, or
  
• We are required or authorised by law to do so.
  

We may use your personal information to send you promotional information about third parties that we think you may find interesting, if you tell us that you wish this to happen.

Accessing and Correcting Your Information

If you believe that any information we are holding about you is incorrect, incomplete or out of date, please contact us as soon as possible using the details on our Contact page. We will promptly correct any information found to be incorrect.